For gyms and fitness studios

Your booking system knows who booked a class.It doesn't know who's about to leave.

Aivlin joins your systems into one picture of the club. Aiva, its AI agent, then picks up the phone, at any hour.

See the fourteen calls
Signals this week
Each one needs two systems joined
Live

    Where the money leaks

    In a 2,400-member club. Each one needs two systems joined, so none of them shows up in the club software or the biller alone.

    $13k

    a month from 120 members paying and not seen for 60 days

    $160k

    of PT sessions paid for and never used

    70

    debits bounced this week, half still training

    30

    opened the cancellation page this week

    One picture of the club

    Aivlin reads what you already run. Nothing gets replaced; your club software stays the system of record.

    • All your club data
    • Google Ads
    • Instagram
    • Facebook Ads
    Aivlin
    Unified Business Data
    Aiva
    your AI agent
    rings the member, answers the club phone
    • Phone
    • SMS
    • Email
    • WhatsApp
    Connect with any data source
    • Mindbody
    • Momence
    • Xplor
    • Glofox
    • Hapana
    • Ezidebit
    • Stripe
    • Google Analytics
    • Any other
    Acquire

    New members, called within minutes

    Google Ads and Instagram campaigns run from Aivlin, inside caps you set. Every lead gets an Aiva call within five minutes, while they're still looking. A comment on your own post gets a reply, a conversation in the DMs and, with consent, a call.

    Already running ads through an agency? Aivlin reads that campaign, says plainly what the numbers show, and edits it in place. Nothing reaches Google until a person presses Push.

    Leads · today
    Google · "gym near me"
    1. 4:48
      Landing page submitted
    2. 4:49
      Text sent, staff told
    3. 4:52
      Aiva call, 2:10
    4. 4:54
      Booked Thu 6:30
    5. tonight
      Sent to Google as a join
    Instagram · comment on the Reformer post
    1. 7:02
      "PRICE" on the post
    2. 7:02
      One private reply, with the offer
    3. 7:10
      They write back; Aiva asks before any number
    4. 7:14
      Details left, lead made
    5. 7:19
      Aiva call, booked Sat 9
    Engage

    Aiva on the phone

    Answers the club's number 24/7 and acts on the account: freeze, book, upgrade, cancel. Fourteen outbound calls that fire on the signals a CRM can't see. Every person lands on one list, in words your front desk already uses.

    Needs you · With Aiva now · Scheduled · Ended. Your manager sees who to pick up, who Aiva is talking to and what came of every call, not a transcript dump.

    Bounced debit · Aiva moves it
    Needs you 2Live now 3Call-backs 5Today 41
    • P
      Priya N.
      Asked for a person · nobody yet
      Needs you
    • T
      Tom R.
      phone · 1:12
      With Aiva now
    • J
      Jess M.
      Wants a call back · Tue 10:00
      Scheduled
    • L
      Liam K.
      Debit moved, fee waived
      Ended
    • A
      Ana S.
      Asked not to be contacted
      Ended
    Insights

    The whole club on one screen

    Eight dashboards on your own data and a page per member that staff see when someone rings, and Aiva reads before she calls: the pulse, the alerts, the next thing to do. Ask anything in plain English.

    Every number drills down to the members behind it. The answer ends with an offer to act, not a chart.

    Executive overviewMember health and churn radarBilling and revenue recoveryFront door: leads and speed-to-leadClasses, coaches and capacityClub operations and safetyAiva operationsAcquisition: Google Ads
    Member health
    120
    Paying, not seen 60 days
    $13k a month
    70
    Bounced this week
    34 trained since
    94%
    Leads called in 5 min
    this month
    Visits by hour, last 7 days
    Priya Nair
    Reformer · $45/wk · since Feb 2025
    Quiet 21 days
    • Debit due Friday
    • Waitlisted 3× this month
    • Favourite instructor left
    Next: Call before Friday's debit
    Workflows

    Joining without the clipboard

    Joining is 25 minutes and a clipboard, or an online form that skips the health screen. Aiva signs them up on the call: ID check, direct debit, the pre-exercise health screen.

    A yes to chest pain is caught before they train, and a GP clearance step opens for a named person.

    New member sign-up
    started by Aiva
    1. Identity and age check
    2. Pre-exercise screenchest pain: yes
    3. GP clearance reviewMarcus, club manager
    4. Direct debit and agreement
    Acquire

    Google Ads, Facebook Ads and Instagram, run from inside Aivlin

    Paid search for new members, written from your own data, launched by you, and every lead called within minutes. Your own Instagram posts answered the same way, at no ad spend. Your accounts stay yours.

    • Google Ads

      Search campaigns for new members, written from your data, launched and pushed by you, or an agency's read and edited in place.

    • Instagram

      A comment on your own post gets one private reply, a conversation in the DMs and, with consent, a call. No ad spend.

    • Facebook Ads

      Campaigns on Facebook run from Aivlin, every lead on the same path: matched, called within minutes, sent back as a customer.

    • WhatsApp

      Aiva answers and follows up on WhatsApp, with consent, the same way she does on SMS.

    Campaigns written from your data

    Aiva reads what you sell, where your members come from and what people around you search for, then proposes the campaign: the ad groups, the words, the landing page and a daily budget inside the ceiling you set. Nothing is created until you say yes, and you launch it.

    Every lead called within five minutes

    The ad lands on a page that asks for the least a club needs. The lead gets a text at once and an Aiva call while they're still looking, and the first visit is booked straight into your club software.

    Google learns from members, not forms

    Each night the people who joined are matched to the click that brought them and sent back to Google, so it hunts for joiners and stops showing ads to people already paying you.

    Your account, your rules

    Already running ads, or an agency is? Aivlin reads the campaign, says plainly what the numbers show, and edits it in place. Every change is listed before it goes, nothing reaches Google until a person presses Push, and a budget never goes above your ceiling.

    • You set the budget ceiling
    • You launch and you push
    • Nothing changed in Google behind your back
    • Instagram posts included, at no ad spend

    Fourteen calls Aiva makes, when the data says so

    All inside calling hours, from the club's own number, and your manager edits every word. One of them, the honest freeze offer, costs you this month's debit. It's the call that earns trust for the other thirteen.

    First 90 days
    Billing
    Classes and coaches
    Leaving and coming back
    Growth
    Billing

    Honest freeze offer

    Paying ghosts: three or more successful debits in 60 days and no visit in 60 days. Around one in six members never attend; they are next quarter's cancellations and they leave angry. Aiva tells them the truth and offers a freeze or a 20-minute plan with a trainer. It costs the gym revenue this month, and it's the campaign owners repeat to their partner that night.

    How Aiva opens

    "I'll be straight with you: you've paid for 9 weeks, about $405, and we haven't seen you since July. That's not what we want your money doing."

    This one costs you this month's debit. It's the call that earns trust for the other thirteen.

    Every channel

    Every channel your members are on.

    One Aiva, one list of people, whatever the channel. A conversation ends and Aivlin decides what came of it, never the agent marking its own homework.

    • Phone

      Answers the club's number 24/7 and makes the fourteen calls, inside calling hours, from the club's own number.

    • SMS

      Texts first, replies to what comes back, stops on STOP.

    • Instagram

      Answers the people who comment or message, says it is automated, asks before any number.

    • Email

      One-way from the club's own address, with an unsubscribe link in every message.

    • WhatsApp

      Answers and follows up on WhatsApp, with consent, stops on request.

    In control

    Nothing is dialled that you haven't read

    Aiva makes the calls. Your manager owns every word, every audience and every hand-over, in plain English, never in code.

    Ask Aivlin
    Who's paid for nine weeks and hasn't been in?

    118 members, $5,310 a week between them. 71 joined on the January offer; 40 never booked a class at all.

    Proposed campaign
    Honest freeze offer
    Channel
    Phone, weekday mornings
    Audience
    118 today
    Goal
    A freeze or a plan booked

    Shall I create this as a draft?

    Yes
    Draft created · waiting for you in Engage

    One evening on the front desk

    Same voice on every call. Same memory of every member. Nobody on the roster after eight.

    1. 6:40pm

      "Can I pause for five weeks?"

      Freeze applied, debit paused, first class back booked.

    2. 7:15pm

      "Do you have reformer, and what does it cost?"

      Quotes the plans, books a free first class on Thursday.

    3. 8:05pm

      "The door just said no."

      Off-peak at peak time. Upgrade accepted, door opens on the next tap.

    4. 11:20pm

      "How do I cancel?"

      Done on the call, confirmed in writing. As easy as joining.

    Counted honestly

    Booked means booked

    A result counts when Aiva actually did it in your club software: the class booked, the freeze applied, the debit moved. Someone who said "I'll come Thursday" is shown beside it as agreed, never counted as a result.

    Bounced debit · last 30 days
    212
    Reached
    41
    Booked
    proven
    18
    Agreed
    said yes
    6
    Handed to a person
    31
    Not interested
    3
    Asked not to be contacted

    Every outcome writes back

    Who was reached, what they said, what Aiva did. Into your club software's record of the member, not a separate inbox.

    Ads learn from joins, not forms

    Each night the people who joined are matched to the click that brought them and sent back to Google, so it hunts for members.

    One number you can argue with

    Reached, booked, agreed, handed to a person, not interested, asked not to be contacted. Per campaign, per month, with the people behind each.

    • Read-only

      Your club software stays the system of record.

    • Your data stays yours

      A workspace dedicated to your club, hosted in your region. Export it anytime.

    • Calling hours

      Inside the hours the law allows, from the club's own number.

    • Do Not Call

      Numbers washed against the register. Opt-outs suppressed everywhere.

    • Consent per channel

      Calls, SMS and email each need their own yes.

    • She says she's Aiva

      On every call, and again if asked.

    Four weeks to the first real call

    1. Week 1

      Connect

      Club software, the door and billing. Read-only.

    2. Week 2

      Dashboards

      On your own data. You'll see the leaks in week one.

    3. Week 3

      Campaigns in preview

      You read every call before it's made, and edit every word.

    4. Week 4

      First real calls

      To a group you pick. Every outcome writes back.

    Common questions

    What gym owners ask first.